Contact Us

Need to speak to us?

Bromley Wellbeing Service has made some changes to the way in which we are working with young people and families in response to the virus outbreak.
Please be assured that your wellbeing is very important to us and we are adapting to work with you to ensure that you still get the support you require.
All contact will be by telephone and email at this time with some sessions being carried out using video platforms such as Whatsapp, Zoom and Microsoft Teams.
Any appointments offered will be by telephone call or an alternative method of support, but your practitioner will be in contact to arrange this.

Call 0203 770 8848

We will endeavour to answer your calls during office hours, however, during busy periods and out of hours please leave a message and we will respond as soon as possible.


Secure NHS email:

Urgent Advice

CAMHS (Child & Adolescent Mental Health Service) Crisis Line out of hours service 

0203 228 5980

Open to all children and young people across in South London – whether known to CAMHS services or new is operating 5pm – 11pm weekdays and 9am-11pm weekends and Bank Holidays

If Children and Young People or their families/carers are concerned about their deteriorating mental health and would benefit from crisis support, advice and counselling they can call 0203 228 5980 during these hours.

The CAMHS Crisis Line’s key interventions are:

  • Immediate crisis counselling support to children and young people in significant distress, offering a friendly and supportive voice during this time
  • Risk assessment to ensure any advice or guidance given is appropriate and robust
  • Help the child or young person engage in any safety plan they have formulated with their community teams
  • Advice to parents and carers in relation to their child or young person, including reminding them of any plans put in place by CAMHS teams
  • Support and advice for mental health professionals regarding children and young people they have been called to attend/support out-of-hours
If you are finding your feelings very difficult to manage but you do not think there is an urgent risk, you might find it helpful to speak to someone about how you are feeling.
You can contact your GP on the telephone number for your surgery during surgery opening hours.
There are also a number of helplines that offer support to people managing difficult feelings. Some of these are listed below
Child Line 0800 1111 (free to call from UK landlines and mobiles)
Samaritans 116 123 (free to call from UK landlines and mobiles 24 hours, 7 days a week)
Saneline 0300 304 7000 (6pm – 11pm, every day of the year)
HOPElink UK 0800 068 4141 Young suicide prevention society


Where are we located?

We have one building central Bromley but do offer appointments out in the community across a variety of locations including children & family centres and schools. If you are offered an appointment to meet a practitioner, you will be advised which building your meeting is at.

Ethelbert Road

Location: 17 Ethelbert Road, Bromley BR1 1JA

Nearest Train station: Bromley South

Bus Route: 61, 119, 126, 138, 162, 208, 246, 261, 314, 320, 336, 352, 358 and 367


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